Orders
Orders can be placed by phone or through our website. By placing an order, you confirm that you are over 18 years old.
Production time ranges from 14 to 21 business days. For orders through the website, payment options are available.
Orvino Jewelry reserves the right to cancel an order for any reason, especially if website terms are violated or for any other reason at the company's discretion.
For our exchange and return policy, click here.
The use of jewelry is intended for adults, and by your purchase, you declare that the jewelry will be used by an adult.
Warranty
The warranty is valid for six months from the date of purchase.
The warranty covers repairs on the jewelry under normal use and natural wear, at the company's discretion.
The warranty does not cover wear such as stretching, impact, improper use of the jewelry, damage caused by misuse or improper care, accidents, or intentional damage.
The warranty does not cover loss, dropping, or theft of the jewelry or any part of it.
The warranty does not include replacement of stones, loss of stones, or stone detachment.
Orders can be placed by phone or through our website. By placing an order, you confirm that you are over 18 years old.
Production time ranges from 14 to 21 business days. For orders through the website, payment options are available.
Orvino Jewelry reserves the right to cancel an order for any reason, especially if website terms are violated or for any other reason at the company's discretion.
For our exchange and return policy, click here.
The use of jewelry is intended for adults, and by your purchase, you declare that the jewelry will be used by an adult.
Warranty
The warranty is valid for six months from the date of purchase.
The warranty covers repairs on the jewelry under normal use and natural wear, at the company's discretion.
The warranty does not cover wear such as stretching, impact, improper use of the jewelry, damage caused by misuse or improper care, accidents, or intentional damage.
The warranty does not cover loss, dropping, or theft of the jewelry or any part of it.
The warranty does not include replacement of stones, loss of stones, or stone detachment.
The warranty does not cover – Losses, breakage, scratches, or tears in the middle of the item (a tear in the middle of a necklace/bracelet requires replacing the chain with a new one, which can be done for an additional cost).
